Definition and development of company’s mission, vision and values

Objectives to be attained:

• Company’s or department’s mission, vision and values that have been worked out not formally, but in essence.
• The employees of the company have accepted mission and vision in essence (in their hearts).
• Advanced team spirit and motivated employees, taking part in this process.

Provisionary schedule:

• Research of current situation and corporate policy.
• Identifying company’s values:
• Understanding the value concept.
• Definition of personal work values.
• Definition of personal values priorities.
• Definition of the company values on the basis of common and individual values of a team.
• Definition of the company’s mission:
• Elements of efficient mission statement.
• Definition of the main stakeholders.
• Definition of the competitive advantages of the company.
• Definition of core competencies of the company.
• Designing the company’s mission statement.
• Definition of the company’s vision:
• Understanding the vision concept. Vision related to long-term objectives.
• Creating a fantasy of team’s vision.
• Designing the company’s vision statement.
• Developing the company’s identity (if necessary):
• Understanding the company’s identity concept.
• Identity formulation.
• Creating identity metaphor.
• Developing mission, vision and values communication plan for all the employees.

Please call for further information — 6 7316888

Elaboration and implementation of the company’s sales or customer service standards and procedures

Objectives to be attained:

• To document current sales (and / or customer service) procedures.
• To elaborate those sales (and / or customer service) procedures, that are essential for the company, but have not been introduced due to some reasons.

Consultations provide:

• Elaboration of the company’s customer service standards and procedures.
• Elaboration of the company’s sales standard and procedure.
• Implementation of the elaborated standards:

Please call for further information — 6 7316888

Elaboration and implementation of material and non-material motivation system in the company

Objectives to be attained:

• To work out efficient personnel motivation system at the company.
• To introduce motivation system (if necessary).

Consultations provide:

• Research and analysis of the current situation and motivation system. Research of structure and positions. Analysis of position’s work responsibilities. Research of the current evaluation system.
• Definition of common goal for the motivation system. Assessment of goals priorities. Definition of the system’s efficiency criteria.
• Development of motivation system:
• Definition of critical motivation impact points for each position.
• Creation of the company’s motivation model.
• General choice of the most appropriate material and non-material motivation methods for each position to influence each critical point.
• Elaboration of the common employees’ motivation activities plan.
• Selection of the employees’ evaluation system principles.
• Creating a Handbook of the company’s motivation system, containing description of motivation principles for each position.
• Confirmation of the elaborated motivation system with all parties involved.
• Assistance in motivation system implementation in the company.

Please call for further information — 6 7316888

Elaboration of the company’s training strategy and system

Objectives to be attained:

• To elaborate the company’s training strategy.
• To create the company’s training system.

Consultations provide:

• Analysis of the company’s employee’s current competencies.
• Analysis of the company’s employees desired competencies.
• Setting goals for long-term training.
• Definition of the training target groups.
• Designing training program for each target group.
• Implementation of the training program.
• Providing training about the company’s product.
• Introduction of experiential learning and on-job training in the company.
• Management of training system.

Please call for further information — 6 7316888

Results coaching for individual enterprise manager

What is “results coaching”?

Every sportsman has his coach. The task of the coach is to lead his trainee to victory. That means: to analyze all his current skills and abilities, to help the sportsman in setting goals, as well as to provide goal-attaining plan. It is very important to monitor the sportsman’s progress, assessing achievements and interfering to prevent problems.

A personal coach works in the same way – he is “coaching life competitors” – people that want to be efficient in their work and private life and attain high scores. Similarly to the sports, Individual coach (IC) keeps watch over his client, analyzing his activities and helping him by introducing relevant corrections to attain the client’s goal, for sometimes the client himself is not aware of his problems due to the fact that he is inside the process.

What are benefits of working with individual?

• To get chance to out-distance your competitors and reach the goal quicker.
• To increase your personal growths speed up for 300%.
• To reinforce greatly your motivation to attain your goals.
• To get effective advisor and supporter who is always on your side.
• To feel great and enhance your psychological comfort.

What can be achieved by using result coaching?

• Crystal clear formulated goals.
• Step-by-step plan to attain your goals.
• Boosting up self-confidence.
• Finding harmony of mind and soul.
• Solution to personal problems.
• Ability to make decision in order to use your resources mot efficiently.
• Starting to use your hidden reserves.
• Advanced socializing and communication skills, ability to be liked by others.
• Pleasant posture, gait and voice.

Counseling duration:

• IC Bronze package: introduction session, followed by 8-hours long sessions, one per each week in two months time.
• IC Silver package: introduction session, followed by 16-hours long sessions, one per each week in four months time.
• IC Gold package: introduction session, followed by 8-hours long individual sessions, and not limited telephone sessions during two months period.

Please call for further information — 6 7316888

TimeMentor® introduction program

Objectives to be attained:

• To help TimeMentor® course participants to use this tool in their every day life after the training and support them during this process.
• To enhance personal efficiency.
• To attain one’s goal more rapidly.
• To provide answers to the questions that might arise in the process of system implementation.

Consultations provide:

• Setting goals.
• Harmonization of goals.
• Work and strategy planning.
• Every day planning and implementation of those plans.
• Individual efficiency.
• Struggle with factors that hinder planning system implementation.

Counseling duration:

• TimeMentor® Bronze package: 4 hours long sessions, one per each week.
• TimeMentor® Silver package: 8 hours long sessions, one or two per each week.

Please call for further information — 6 7316888

Sales management consultations

Objective to be attained:

• Improve the company’s sales department activities.

Consultations content:

• Analysis of sales department activities.
• Selection and introduction of the sales strategy.
• Selection of appropriate sales methods.
• Designing sales procedures and their implementation.
• Motivation system of sales personnel and motivating process.
• Organization, management and control of the sales personnel work.
• Sales personnel training strategy, including product training, on-job training, and probation.
• Sales documentation (offers, brochures etc) preparation.
• Specific character of customer service management.

Please call for further information — 6 7316888

Merchandising consultations

Audience:

• Managers of retail shops or retail chains, employees responsible for goods placement.

Objective to be attained:

• Increased return from each sure meter of retail area.

Consultations content:

• Display-shelves arrangement. Shelves design.
• Proper use of labels, price tags posters and other written material. Efficient selection and arrangement of posters.
• Products arrangement in retail area. Correct color use principles. Proper selection of place for seasonal goods and goods “to get rid of.”
• Rules of the customer’s moving. Customer’s location. Leading the customer in the needed direction.
• God and bad sales locations in a shop. How to use audio – visual and other equipment.
• Sales promotions in retail areas.
• Merchandising beyond retail areas. Arrangement of show-windows and other tools to attract customers.

Please call for further information — 6 7316888

Individual media training

Audience:

• Politicians, managers, press secretaries, PR specialists and other people, that has to speak on TV, radio, or being interviewed by mass media.

Objectives to be attained:

• To build up efficient image or improve the existing public image.
• To develop indispensable presentation skills.
• To enhance public presentation efficiency.

Consultations content:

• Analysis of the current public speaking skills.
• Creation of the desirable public image.
• Development of convincing non-verbal communication skills.
• Advanced voice impact efficiency.
• Goal-oriented speech content.
• Simulation of difficult situations (aggressiveness, ill favor).
• Overcoming stage fright and other nervous conditions.

Please call for further information — 6 7316888

Building up sales department of the company

Consultations content:

• Elaboration of sales concept.
• Elaboration of sales procedures.
• Elaboration of the employees’ motivation system.
• Employee’s selection.
• Training sales skills.
• Building up sales team.
• Monitoring of the sales team development.

Please call for further information — 6 7316888.

Development and implementation of the company’s culture

Consultations content:

• Elaboration of the company’s mission.
• Elaboration of the company’s vision.
• Identifying the company’s values.
• Definition of the company’s principles.
• Elaboration of the company ethics code.
• Development of the company’s internal communication culture.
• Implementation of the developed culture in the company.

Please call for further information — 6 7316888.

Building up the company’s department or project team

Consultations content:

• Analysis of team work area and tasks.
• Selection of team members.
• Elaboration of the team’s mission.
• Elaboration of the team’s vision.
• Identifying the team’s values.
• Amalgamation of the team.
• Monitoring of the team development process.

Please call for further information — 6 7316888.